Zippo Outdoor Utility Lighter Repair?

Earlier sending your OUL® Utility Lighter; perhaps the following will help:

Warranty & Instructions

(select your linguistic communication and production)

Use 18-carat Nothing Butane Fuel

BUY BUTANE FUEL

If your OUL® utility lighter still does non office properly subsequently viewing the above instructions and is within 1 yr of purchase, delight contact Consumer Relations, by following the instructions beneath:

*Please practice non attempt to perform repairs yourself as it could damage the lighter.

REPAIR STEPS

ane. Practice NOT Postal service The OUL® Utility Lighter

U.S.Postal and other aircraft regulations restrict shipment of filled/previously filled butane lighters.

2. Preparing To Contact:

If y'all contact us by telephone or due east-mail service, the following data is helpful in society to assistance y'all with your OUL® Outdoor Utility lighter.

Name
Address
Telephone number
Email address
Date code – found on the lesser of the lighter
Proof of purchase
An e-mail containing a photo of your lighter and a photo of the lesser date code stamping on the lighter will be needed whether contacting by telephone or e-mail.
$5.00 treatment fee – Equally noted in the warranty instructions, a $5.00 shipping and handling fee is required for each outdoor utility lighter. Credit carte information can be taken over the telephone or a check or coin society can be sent to:

Cipher Manufacturing Company
Attn.: Consumer Relations
33 Barbour Street
Bradford PA 16701

Click hither to view and print the repair class to include with your check, money order or credit card information.

*Not necessary to complete the repair grade if paying over the phone by credit card.

three. Contact Usa:

Your satisfaction is extremely important to us. Consumer Relations business hours are Monday-Friday viii:00 am to 5:00 pm EST. Should all our representatives be profitable other customers and you lot receive vocalization postal service, please exit a message and we volition definitely return your call.

E-post: cr@zero.com
Telephone: (888) 442-1932

If it is determined that your lighter is covered past the one year warranty and is eligible for replacement, one volition be sent to you lot. If exact product replacement cannot exist made; due to unavailability, we will send a replacement comparable in style to the original.

For Customers outside the U.s.a.:

You are important to us! That is why we have exclusive representatives in almost every country. Practise not send your windproof lighter to the United states of americaA. Please go to your country'due south Zippo website or contact your nearest Cypher benefactor. Need aid? Apply our International Distributor List.

Questions?Click Here.